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Fuel Tracker

SaaS

Branding

UX UI

Fuel Tracker is a revolutionary mobile application and admin portal designed to address the rampant issue of fuel theft at gas stations. Led by a dedicated team and spearheaded by our Product Manager, the project aimed to provide gas station owners and operators with a comprehensive solution to combat fuel theft, streamline operations, and enhance revenue protection.

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ROLE

Product Manager

Product Vision and Strategy
Product Roadmap
Requirement Gathering and Definition
Cross Functional Collaboration
Project Planning and Execution
Product Launch and Go-to-Market Strategy
User Experience and Design
Product Performance Monitoring and Optimization
Stakeholder Management

THE CHALLENGE

Fuel theft has been a persistent challenge for gas station owners, resulting in significant revenue losses and operational inefficiencies. Traditional methods of tracking fuel transactions and managing payment status were ineffective in curbing this issue. Our challenge was to develop a solution that would not only streamline fuel tracking and payment verification but also deter potential thieves.

SOLUTION

Fuel Tracker emerged as a comprehensive solution that revolutionized the way gas stations manage fuel transactions. Key features of the solution include

1. Mobile Application for Service Personnel:

Service personnel can quickly enter customer data, including vehicle number, fuel quantity, and payment status, directly into the mobile application.
Real-time data entry ensures accurate tracking of fuel transactions and minimizes the risk of errors.

2. Admin Portal for Managers:

Managers have access to a centralized admin portal where they can review transaction records, generate reports, and escalate unpaid cases for further action.
The admin portal provides valuable insights into payment trends and fuel consumption patterns, enabling data-driven decision-making.

3. Integration with Law Enforcement:

In cases of fuel theft, managers can initiate the process of filing police complaints directly from the admin portal, facilitating swift action against perpetrators.

PRODUCT DEVELOPMENT PROCESS

1.Discovery and Research:

Conduct market research to identify opportunities and challenges in the gas station industry related to fuel tracking and management.
Gather user feedback and insights from gas station owners, managers, and service personnel to understand their needs and pain points
Analyse competitor products and industry trends to identify gaps and opportunities for innovation.

2.Conceptualisation and Planning:

Define the product vision, goals, and objectives based on research findings and stakeholder input.
Create a product roadmap outlining key milestones, features, and deliverables for the Fuel Tracker project.
Develop a project plan, including timelines, resource allocation, and budget estimates, to guide the development process.

3.Design and Prototyping:

Collaborate with designers to create wireframes, mockups, and prototypes of the Fuel Tracker mobile application and admin portal.
Conduct usability testing and gather feedback from stakeholders to iterate on the design and user experience.
Finalize the design and obtain approval from stakeholders before moving on to development.

4.Development and Implementation:

Work with the engineering team to build the backend infrastructure and frontend interfaces for the Fuel Tracker mobile application and admin portal.
Adopt an agile development approach, breaking down features into user stories and implementing them in iterative sprints.
Conduct code reviews, testing, and quality assurance to ensure that the product meets technical and performance standards.

5.Testing and Quality Assurance:

Conduct comprehensive testing of the Fuel Tracker product, including functional testing, usability testing, and performance testing.
Identify and address any bugs, issues, or inconsistencies discovered during the testing process.
Obtain feedback from beta testers and stakeholders to validate the product's functionality and usability.

6.Deployment and Launch:

Prepare for the launch of the Fuel Tracker product by finalizing documentation, training materials, and support resources.
Deploy the product to production environments and ensure that it is stable, secure, and scalable.
Coordinate with marketing and sales teams to execute a launch plan, including promotional activities and customer outreach.

7.Post-Launch Support and Optimization:

Provide ongoing support and maintenance for the Fuel Tracker product, addressing any issues or concerns raised by users.
Monitor key performance indicators (KPIs) and user feedback to identify areas for improvement and optimization.
Continuously iterate on the product based on user feedback, market trends, and business objectives to ensure its long-term success.

8.Evolution and Growth:

Plan for the evolution and growth of the Fuel Tracker product over time, including the addition of new features, enhancements, and integrations.
Stay informed about emerging technologies and industry trends to anticipate future needs and opportunities for innovation.
Engage with customers and stakeholders regularly to gather feedback and insights that inform the product roadmap and strategy.

SCREENS

1. Low fidelity Prototype

2. Signup & Sign in

The Fuel Tracker app features a streamlined sign-in and sign-up process for service workers. With easy-to-understand functionality, it enhances UX. Service workers use personalized passcodes, synchronized with their shift timings, to log in and mark fuel services as paid or unpaid.

3. Shift time

4. New Entry

When a new customer arrives, the service worker inputs vehicle number, time, comments, and payment status. After shift, they summarize records. The admin/manager reviews for further action.

5. Home page

The Kanso homepage offers efficient fuel management, displaying service workers' shift progress with a time bar and fuel payment details via pie charts. Generate daily and monthly reports effortlessly.

6. Admin Dashboard

OUTCOME

The implementation of Fuel Tracker has yielded significant benefits for gas station owners and managers:

1. Reduced Fuel Theft:

Fuel Tracker has effectively deterred fuel theft by enhancing accountability and transparency in fuel transactions.

2. Increased Operational Efficiency:

The streamlined process of tracking fuel transactions has improved operational efficiency and reduced administrative burden for gas station personnel.

3. Enhanced Revenue Protection:

By accurately tracking fuel transactions and promptly addressing unpaid cases, Fuel Tracker has helped gas stations protect their revenue and improve financial performance.

LESSONS LEARNED

Throughout the development of Fuel Tracker, several key lessons were learned:

1. User-Centric Design:

Prioritizing user feedback and iteratively refining the user interface was crucial in ensuring the usability and effectiveness of the application.

2. Data Security and Compliance:

Maintaining robust data security measures and ensuring compliance with relevant regulations were paramount to building trust with stakeholders.

3. Cross-Functional Collaboration:

Effective collaboration between product management, engineering, design, and marketing teams was essential for the successful delivery of the project.

FUTURE DIRECTIONS

Looking ahead, there are several opportunities for further enhancing Fuel Tracker:

1. Integration with IoT Devices:

Exploring integration with IoT devices such as fuel sensors and surveillance cameras to provide real-time monitoring and proactive alerting.

2. Advanced Analytics:

Leveraging machine learning algorithms to analyze transaction data and identify patterns indicative of potential fuel theft incidents.

3. Expansion to New Markets:

Scaling Fuel Tracker to serve gas stations in new geographic regions and exploring partnerships with fuel retailers and industry stakeholders.

CONCLUSION

Fuel Tracker represents a paradigm shift in the way gas stations manage fuel transactions, offering a holistic solution to combat fuel theft and improve operational efficiency. As the Product Manager for this project, I am proud to have contributed to the development of a solution that delivers tangible value to our customers and helps make gas stations safer and more secure.

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